Last updated: February 25, 2026 · Version 2.0
By accessing or using PowerLine ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform. These Terms apply to all users of the Platform, including retailers, distributors, sales representatives, and any other parties who access the Platform.
PowerLine is a lead generation and connection platform that facilitates introductions between wholesale distributors and retail buyers. The Platform provides tools for product catalog browsing, order management, communication, and invoicing assistance.
Important: PowerLine is NOT a marketplace, payment processor, or party to any transaction.
All transactions, including product orders and payments, are conducted directly between the buyer and seller. PowerLine does not sell, fulfill, guarantee, insure, process, or intermediate any products or transactions.
You must be at least 18 years of age to use the Platform, regardless of whether you are accessing it on behalf of an employer or business entity. By creating an account, you represent and warrant that: (a) you are at least 18 years old; (b) you have the legal authority to bind the business entity you represent; (c) all information you provide is accurate and current; and (d) your use of the Platform does not violate any applicable law or regulation.
To use the Platform, you must create an account and provide accurate, complete business information. You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use. You may not: (a) share your account credentials with any other person; (b) allow others to access the Platform using your account; (c) create multiple accounts for the same business entity; or (d) create an account on behalf of another person or entity without their authorization. PowerLine reserves the right to disable or terminate accounts that violate these provisions.
PowerLine may require business verification documentation including but not limited to business licenses, resale certificates, tax identification numbers, and state-specific licenses. Access to Platform features may be restricted until verification is complete. PowerLine reserves the right to deny or revoke access at any time. Submission of fraudulent or falsified documentation is grounds for immediate termination and may be reported to appropriate authorities.
Orders placed through the Platform are agreements between the buyer (retailer) and the seller (distributor). PowerLine facilitates the order management process but is not a party to any transaction. Specific terms:
PowerLine does not process, hold, escrow, or split payments for product transactions. Buyers pay sellers directly using the seller's chosen payment methods (check, ACH, wire transfer, credit card via seller's own processor, cash, or other means). PowerLine provides payment tracking tools for record-keeping purposes only.
Distributors are charged a lead generation service fee equal to 3% of the order subtotal (before shipping and tax) when a sale is confirmed through dual confirmation (buyer marks payment sent and seller confirms payment received). This fee is for the connection service provided by the Platform and is separate from any product transaction. Service fees are collected via the distributor's linked payment account (Stripe Connect).
12-Month Commission Claim: If a buyer discovers a seller through the Platform and subsequently conducts transactions directly with that seller outside the Platform, the Platform retains the right to claim the 3% service fee on those transactions for a period of 12 months from the date of the last Platform-facilitated sale between those parties. This claim applies regardless of the channel through which the subsequent transaction occurs.
Platform service fees are due upon confirmation of sale. Overdue fees accrue interest at a rate of 1.5% per month (18% per annum), compounded monthly. If fees remain unpaid for 30 days, your account may be suspended and access to Platform features restricted. If fees remain unpaid for 60 days, your account may be terminated. You are responsible for all costs of collection, including reasonable attorney's fees, court costs, and collection agency fees incurred by PowerLine in collecting overdue amounts.
Sellers may not advertise, promote, or direct buyers to alternative platforms, portals, websites, or ordering methods for the purpose of circumventing Platform service fees. Buyers may not solicit or encourage sellers to conduct transactions outside the Platform to avoid Platform fees. Violations of this section constitute a material breach of these Terms and may result in: (a) immediate account termination; (b) the 12-month commission claim described in Section 8 becoming immediately enforceable for all buyer-seller relationships established through the Platform; and (c) liability for all fees that would have been owed had the transactions been conducted through the Platform.
You agree not to:
Users are solely and unilaterally responsible for compliance with all applicable federal, state, and local laws and regulations related to the products they buy or sell, including but not limited to licensing requirements for tobacco, hemp, CBD, kratom, and other regulated products. PowerLine does not verify regulatory compliance of individual products or users and makes no representations about the legality of any product in any jurisdiction. Users acknowledge that laws governing these products vary by jurisdiction and that it is their sole obligation to understand and comply with all applicable requirements.
PowerLine does NOT guarantee, verify, or validate the authenticity, currency, or legal sufficiency of any license, permit, certificate, or other regulatory documentation submitted by users. Verification badges, checkmarks, or other indicators displayed on the Platform signify only that documentation has been submitted to the Platform — they do not constitute an endorsement, verification, or guarantee of validity. Users are solely responsible for independently verifying the licensing status, regulatory compliance, and legal authority of any party with whom they transact.
The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied. PowerLine makes no warranty regarding: (a) the quality, safety, fitness, or merchantability of any product listed on the Platform; (b) the accuracy, completeness, or reliability of any product listing, description, image, or pricing; (c) the fulfillment timelines, shipping practices, or business conduct of any seller; (d) the payment practices or creditworthiness of any buyer; (e) the regulatory compliance of any product or user; or (f) the availability, uptime, or error-free operation of the Platform. All liability for product quality, safety, legality, and transaction fulfillment rests solely with the buyer and seller.
The Platform and all of its content, features, functionality, software, code, design, graphics, logos, and documentation are the exclusive property of PowerLine and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You may not: (a) reproduce, distribute, or create derivative works from any part of the Platform; (b) scrape, copy, or extract Platform content for any commercial purpose; (c) reverse engineer, decompile, or disassemble Platform software; (d) use Platform trademarks, logos, or branding without prior written permission; or (e) remove or alter any proprietary notices or labels on Platform materials. Product listings, images, and descriptions remain the property of their respective uploaders, subject to the content license in Section 16.
By uploading, submitting, or providing any content to the Platform — including but not limited to product images, descriptions, logos, trademarks, brand materials, business information, and reviews — you grant PowerLine a perpetual, worldwide, royalty-free, non-exclusive, sublicensable license to use, reproduce, modify, adapt, publish, display, and distribute such content for the purposes of operating, promoting, and marketing the Platform. This license survives account termination. You represent and warrant that you have the right to grant this license and that your content does not infringe on the intellectual property rights of any third party.
PowerLine collects and uses transaction data including order volumes, order frequency, product popularity, geographic distribution, and market trend information. PowerLine may share aggregated and anonymized data derived from Platform activity with third parties for market research, industry reporting, or commercial purposes. PowerLine will NOT share individual user email addresses, personal contact information, or individually identifiable business data (such as specific revenue figures or order details) with third parties without your explicit consent. For full details, see our Privacy Policy.
PowerLine reserves the right to audit user accounts, transaction records, and fee compliance to ensure adherence to these Terms. Audits may include review of: (a) transaction history between buyer-seller pairs; (b) off-platform transaction activity where circumvention is suspected; (c) fee payment records and outstanding balances; and (d) compliance with anti-circumvention provisions. Users agree to cooperate fully with any audit and provide requested documentation within 10 business days. Failure to cooperate with an audit constitutes a material breach of these Terms.
PowerLine may suspend or terminate your account for any of the following reasons: (a) violation of these Terms; (b) platform service fees overdue for 30 or more days (suspension) or 60 or more days (termination); (c) circumvention or attempted circumvention of Platform fees; (d) failure to cooperate with an audit; (e) engagement in illegal activity through the Platform; (f) loss, revocation, or expiration of required business licenses; or (g) any conduct that PowerLine determines, in its sole discretion, is harmful to the Platform or its users.
Upon termination: (i) your access to the Platform ceases immediately; (ii) all outstanding service fees remain due and payable; (iii) the 12-month commission claim described in Section 8 becomes enforceable for all buyer-seller relationships established through the Platform; (iv) no refunds will be issued for any fees previously paid; and (v) re-registration requires prior written approval from PowerLine.
To the maximum extent permitted by law, PowerLine shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business, or goodwill, arising out of or related to your use of the Platform or any transaction between buyers and sellers.
PowerLine's total liability for any claim arising from the use of the Platform shall not exceed the amount of fees paid by you to PowerLine in the twelve (12) months preceding the claim.
You agree to indemnify, defend, and hold harmless PowerLine and its officers, directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, and expenses (including reasonable attorney's fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) any transaction you enter into with another user; (d) your violation of any applicable law or regulation; (e) your infringement of any third party's intellectual property or other rights; or (f) any content you upload or submit to the Platform.
Before initiating formal proceedings, you agree to attempt to resolve any dispute with PowerLine through informal negotiation by contacting legal@powerline.com. You must allow 30 days for informal resolution before proceeding.
If the dispute cannot be resolved informally, it shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted in the state of incorporation of PowerLine. The arbitrator's decision shall be final and binding.
Class action waiver: You agree that any disputes will be resolved on an individual basis and not as a plaintiff or class member in any purported class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.
Each party shall bear its own costs and attorney's fees, unless the arbitrator determines otherwise.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.
Neither party shall be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of governmental authorities, fire, floods, epidemics, strikes, or failures of third-party service providers. If a force majeure event continues for more than 90 days, either party may terminate these Terms upon written notice.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and PowerLine regarding the use of the Platform. These Terms supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written, relating to the Platform.
You may not assign or transfer your rights or obligations under these Terms without the prior written consent of PowerLine. PowerLine may assign its rights and obligations under these Terms freely, including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, without notice to or consent from you.
PowerLine reserves the right to modify these Terms at any time. We will notify users of material changes via email or in-app notification at least 15 days before the changes take effect. Continued use of the Platform after changes take effect constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must discontinue use of the Platform and close your account.
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Delaware, without regard to conflict of law principles.
If you have questions about these Terms, please contact us at:
For privacy-related inquiries, see our Privacy Policy or contact privacy@powerline.com.
PowerLine is a connection platform that facilitates introductions between wholesale distributors and retail buyers. All transactions, including product orders and payments, are conducted directly between the buyer and seller. PowerLine does not sell, fulfill, guarantee, insure, process, or intermediate any products or transactions. PowerLine is not a party to any agreement between buyers and sellers.